1. Introduction

At Encotiq, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our Services. By using our Services, you agree to this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

Name, email, phone, address when you register or contact us.

Account Credentials

Usernames and passwords for account access.

Payment Information

Billing details and card numbers for transactions.

Usage Data

IP addresses, browser types, pages visited, timestamps.

Device Information

Hardware and OS details of your device.

Cookies & Tracking

Data via cookies, beacons, and similar for analytics and UX.

3. How We Use Your Information

We use your data to:

Provide & Maintain Services

Ensure functionality and security.

Process Transactions

Handle payments and deliveries.

Communicate

Send updates, newsletters, respond to requests.

Personalize

Tailor content and recommendations.

Improve

Analyze usage for enhancements.

Legal Compliance

Meet legal obligations and enforce policies.

4. Sharing & Disclosure

We don’t sell your data. We may share with:

Service Providers

Vendors under confidentiality agreements.

Legal Authorities

When required by law.

Business Transfers

In mergers, acquisitions, or asset sales.

5. Data Security

We implement appropriate measures to protect your data. No system is infallible, but we strive to safeguard against unauthorized access.

6. Data Retention

We keep personal information only as long as necessary for service delivery, legal compliance, dispute resolution, and policy enforcement.

7. Your Rights

Depending on jurisdiction, you may have rights to:

Access

Request your personal data.

Correction

Fix inaccuracies.

Deletion

Erase data (subject to laws).

Objection

Object to processing under certain conditions.

Portability

Transfer your data elsewhere.

8. International Data Transfers

Your data may be stored or processed outside your country. We ensure compliance with applicable laws on cross-border transfers.

9. Third-Party Links

We’re not responsible for external sites linked from our Services. Review their privacy policies before sharing data.

10. Children’s Privacy

Our Services aren’t for those under 18. We don’t knowingly collect from minors; if we learn of such collection, we delete it promptly.

11. Changes to This Privacy Policy

We may update this policy. We’ll post changes with a new effective date. Continued use after updates means acceptance.

12. Contact Us